If your windscreen has cracked, chipped, or taken a knock from a stray stone, you might be wondering whether your insurance can help cover the cost. The good news? In many cases, it can – and at UK Windscreens, we work directly with a wide range of insurers to make the process as smooth as possible.

Why Claim on Your Windscreen Cover?

Replacing a windscreen can cost anywhere between £250 and £450 on average in the UK. While some minor chips can be repaired at a much lower cost, a full replacement is often unavoidable if the damage is too severe. If your policy includes windscreen cover, you can usually claim and only pay the excess stated in your insurance documents – often much less than covering the full amount yourself.

We Work With the UK’s Leading Insurers

UK Windscreens is an approved supplier for many of the UK’s top insurance companies, including:

• 1ST CENTRAL
• ABC INSURANCE
• AIOI INSURANCE
• Allianz Insurance
• Allianz Personal
• Amlin Insurance Services Ltd
• Aviva
• Axa Direct
• Axa Insurance
• Broker Direct
• Covea Insurance
• Covea Saga
• Direct Commercial
• Ecclesiastical
• Eridge Underwriting (Gable Insurance)
• ERS Claims Ltd
• Gateway Insurance Company
• Hastings Direct
• Hedgehog Insurance
• Highway
• LV=
• LV= Saga
• MORE THAN
• Mulsanne
• NFU Mutual
• NIG
• Peppercorn Insurance
• Provident Insurance Plc
• QBE
• R and Q Insurance
• Royal and Sun Alliance Insurance Ltd
• Swift Cover
• Trinity Lane Insurance Company Ltd

If your insurer is on this list, we can usually handle the claim directly with them – meaning less hassle for you.

How the Process Works

Making a claim through your insurance for windscreen replacement is usually quick and straightforward:

• Check your policy – Make sure windscreen cover is included. Most comprehensive policies have it, but it’s worth double-checking your documents or calling your insurer.
• Book with us – Call UK Windscreens or use our online booking form. Let us know your insurer and policy number.
• We liaise with your insurer – We’ll confirm your cover and process the claim directly, so you only pay the applicable excess on the day.
• Your windscreen is replaced – One of our skilled technicians will fit your new glass, usually within 1–2 days, depending on availability.

What About the Excess?

Your windscreen excess is the amount you’ll need to pay towards the replacement. It varies from policy to policy – typically between £75 and £125. The good news is that this is often much cheaper than paying the full replacement cost yourself.

Do Claims Affect Your No Claims Bonus?

In most cases, a windscreen claim will not affect your no claims bonus, but always confirm with your insurer just to be certain. This is another reason why it’s worth using your cover if you have it – you can save money without impacting your renewal.

Common Myths About Windscreen Insurance Claims

“It takes ages to sort” – Not with us. We work directly with your insurer to keep delays to a minimum.

“I need to call my insurer first” – You can call us first, and we’ll handle the admin for you.

“Only my insurer’s approved fitter can do the job” – If we’re already on their approved list (which we are for many major insurers), you can choose us without any issue.

Why Choose UK Windscreens?

• We’re trusted by the UK’s leading insurance providers
• Fast turnaround – often within 24–48 hours
• Experienced technicians across the country
• Hassle-free claims handling – we do the paperwork for you

Final Tip

If your windscreen is damaged, don’t delay. Cracks can spread quickly, making the car unsafe and potentially leading to an MOT failure. With your insurance cover, replacing it can be far more affordable – and stress-free – than you might think.

Need to make a claim?
Get your instant windscreen quote here and we’ll take care of the rest.