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Frequently asked questions
Find answers to common questions asked by customers of UK Windscreens
Our technicians are able to replace your vehicle glass as soon as the next working day, subject to availability. Your assigned technician will contact you to arrange a convenient time and date.
Our technicians provide windscreen repair & replacement on all makes and models of cars, vans, LGVs/HGVs. Some of our technicians are also able to provide replacements of agricultural vehicles.
We strive to provide a quality service to all of our customers. If you feel that we've not met your expectations, please reach out to us at cs@ukwindscreens.uk and a member of our team will help resolve the matter.
Replacement is necessary if the crack or chip is larger than a coin, located in the driver’s line of sight, at the edge of the windscreen, or if the damage affects the internal layer of glass.
Typically, a windscreen replacement takes between 1 to 2 hours. This includes the time required for the adhesive to set properly.
No, you need to wait for the adhesive to cure. The curing time can vary, but generally, it is recommended to wait at least an hour before driving.
Many comprehensive insurance policies cover windscreen replacement, often with a deductible. Check with your insurance provider for specifics on coverage and any potential out-of-pocket costs.
After installation, there should be no visible gaps or misalignment. If you notice whistling sounds, water leaks, or loose moldings, contact the installer to rectify the issue.
Our auto glazing partners use Original Equipment Manufacturer (OEM) glass or high-quality aftermarket glass that meets or exceeds industry standards. OEM glass is identical to the original, while aftermarket glass is similar but may vary slightly.
Yes, especially if your car has Advanced Driver Assistance Systems (ADAS) like lane departure warning or automatic braking. These systems often rely on sensors and cameras mounted on the windscreen. Ensure the replacement service includes recalibration of these systems.
Our auto glazing partners can perform replacements indoors or under protective covers. The key concern is ensuring the adhesive cures properly, which can be affected by temperature and humidity.
The process involves removing the old windscreen, cleaning and preparing the frame, applying adhesive, and installing the new windscreen. Finally, the windscreen is left to cure before the vehicle can be driven.
Many of our technicians run office-based hours, meaning they'll often quote and reply to quote requests via traditional office hours.
No, the price you see is the price you pay. In the event that the wrong information was supplied during the quote request process (i.e you missed off features such as auto wipers/camera/heated glass), the price supplied may be invalidated and a new price will be provided.
Quotes provided by UK Windscreens Limited are eligible for finance payments via ClearPay and Klarna. These are both Buy Now Pay Later finance providers and will affect your credit score.
Not all quotes are eligible for finance. Only those submitted by UK Windscreens Limited will be eligible for payment by finance.
Not every area has multiple technicians covering it. At times customers may only receive 1 quote if there is only 1 technician covering that area.
Here at UK Windscreens we update our pricing daily. We take into account market changes and always compare our pricing against household names. On average we are 60% cheaper than AutoGlass and UKCarGlass. Our motto is "Pay for quality".