Privacy Policy

We collect several types of information from and about users of our website and services, including:

• Personal information: Name, email address, postal address, phone number, and vehicle information when you request a quote or book a service.
• Payment information: Credit card details, payment history, and transaction information when you make a payment.
• Technical information: IP address, browser type, device information, and cookies when you browse our website.
• Usage information: How you interact with our website, which pages you visit, and features you use.

We use the information we collect for various purposes, including:

• Providing and improving our services
• Processing transactions and sending service notifications
• Communicating with you about appointments, quotes, and services
• Sending promotional materials and newsletters (if you've opted in)
• Analyzing website usage to improve user experience
• Preventing fraud and ensuring security
• Complying with legal obligations

We may share your personal information with:

• Service providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Technicians: Independent contractors who provide windscreen repair and replacement services.
• Business partners: Trusted companies we work with to provide related services.
• Legal authorities: When required by law, court order, or governmental regulation.

We do not sell your personal information to third parties for marketing purposes.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for:

• Keeping you signed in
• Understanding how you use our website
• Remembering your preferences
• Improving your browsing experience
• Personalizing content and advertisements

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Under data protection laws, you have rights regarding your personal data, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You can request that we erase your personal information under certain conditions.
• Restriction: You can request that we restrict the processing of your personal information under certain conditions.
• Objection: You can object to our processing of your personal information under certain conditions.
• Data portability: You can request that we transfer the data we've collected to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us at cs@ukwindscreens.uk.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By email: cs@ukwindscreens.uk
• By mail: UK Windscreens Limited, 10 Wealdstone, Telford, Shropshire, TF75PS, United Kingdom